FAQs || Frequently Asked Questions

Education, For Clients

November 24, 2020

Date Posted:

1. How long will it take until I have my photos back?

All portrait galleries will be delivered within 4 weeks of final payment or the session date (whichever date is later), and all wedding galleries will be delivered within 8 weeks of the final payment date or wedding date.

HOWEVER, I always strive to get your photos back to you MUCH faster. But that gives some wiggle room if we were to have a natural disaster, a big family emergency, or an incredibly full schedule of amazing clients.

2. How much time does a session take? What if we need more time?

Mini Sessions last 20 minutes.
Portrait sessions (Family sessions, grad sessions, and general portraits) last an hour.
Couple sessions (Engagement, Anniversary, Sweetheart) last 90 minutes.

If the session starts on time, I don’t mind staying an extra 20 minutes if it is needed or if the circumstances lend itself to a few extra minutes. I understand that sometimes it takes a little bit for some children to warm up to family pictures and it occasionally may take some extra minutes.

For sessions that do not start on time due to client lateness, I charge $200 per extra half hour needed.

3. How many photos will I get back? And how?

I do not set a minimum or maximum amount of photos on my general sessions or weddings (mini sessions may differ). I aim for delivering around 50 photos for every hour of shooting time for weddings and couple’s sessions, and 30-40 per hour for family and portrait sessions.

I will send your photos to you in an online gallery where you will be able to download any and all the photos you want (again, mini sessions may differ). From within the gallery you will be able to save favorites, send photos to friends and family, and order prints. This gallery will be live for one year.

4. Do you travel?

While I am based in Payson, AZ, I can travel just about anywhere for a session! In current pandemic living, I may have to restrict travel to represent any quarantine rules or travel restrictions, but as of right now I can travel anywhere in Arizona for a session.

Any location beyond an hour’s drive of Payson, AZ will have a travel fee attached and will vary depending on duration of stay needed (some weddings will require a two night stay). In general, travel fees start at $100.

5. I’m not very photogenic, will you help me know what to do?

First…I hear this from 95% of the people I work with. You are not alone in your fear there! I can pretty much assure you though that you are way more photogenic than you give yourself credit for. I’ll show you, don’t even worry about it! My job is to help you relax, have fun, and be the absolutely beautiful you that everyone knows and loves…that is who I capture! I come with posing and prompts in mind and we find what fits your natural movement and style the best. Don’t worry, I’ve got you taken care of!

6. Do you help with planning a session?

Yes! We work together to find out your vision for your session and then match that vision to the best location. I have a blog series of some of my favorite places around Payson for photo sessions and am always on the lookout for new location possibilities.

Based on the location chosen we then set the time with the best light for that spot and go over outfit tips. I am not the type of photographer that dictates that you come in only my brand colors. These are YOUR photos and I will help you make them look like you!

7. Why do you only take on 5-6 weddings a year and limit your total sessions?

As a small-town photographer, my scope of photography is wide to take in local needs. I photograph weddings, families, businesses, couples, and seniors. I take on editing jobs for other photographers.

As a mom and wife, I want to be creating memories with my family and not have them only know the back of my head as I stare at a screen.

To ensure that I can spend time with my family and to devote the time to my community, I limit how thin I spread myself. This allows me to be a better mother, wife, photographer, business owner, and community member. This way, you know you’re getting the most fresh and best version of me and not someone who is worn out and stretched thin!

8. How do I book with you?

First step, fill out my contact form! This lets me know what kind of session you are interested in. There you can fill me in on as much or as little about the session as you want (ps…I ALWAYS love reading about what you’re looking for and your hopes for the session, it helps me know if we’re a good fit!).

Click here to go to my contact page!

From there we’ll review what you’re looking for and if we are the best fit for each other. As I take on a limited number of sessions (see #5 in this list), I want to make sure that we are a perfect fit. You deserve someone who will tell your story well and give you the best experience possible. If I feel I cannot deliver that for difficulties or differences in timing, style desires, or session goals, I will step back so that someone who is able to give you the experience you should have can take that position! (And I know some amazing professionals around that I can refer you to!)

If we are a good fit, you will need to pay a 25% non-refundable retainer and sign a contract to hold your date. And then it’s party time!!

9. Will you hold our date until I can get the retainer in?

As much as I wish I could, it’s not fair to other clients or myself if I hold dates without a paid retainer and contract. 

Dates are available for another client to book until a retainer is paid.

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